Two months prior I spent approximately £700 repairing a flowery technical term thing their computer suggested was the fault, which entailed the replacement of parts including the changing of the cam belt only to find the same problem still existed. The fault was then put down to a faulty switch.
Four days later after having no vehicle i again complaint to the dealer this time to someone with more authority. I was informed that they could not remove a bolt and this is the reason for having to replace the whole steering column.
To find out why a dealer would have so much difficulties removing a bolt i took an independant technician with me to assess the problem. The technicians evaluation was that the dealer had attempted to remove the Locking Switch in the locked position leading to the thread being worn possibly on both the steering column and the actual bolt, hence new steering column required.
Renault Birmingham was aware of their engineer's mess up and tried to pass this on to me there customer at great expense.
Currently they still have to vehicle and a very
angry customer to deal with.
Those of you with vehicles outside its warrenty beware. If unsure get an independant engineer involved and ask to see what the problems are before handing over large sums of money to cover up their incompetence or to help them meet targets.
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). Information for those of us who happen to be just outside our warranty but still expects a good level of honest decent service.